How Account And Wallet Data Is Used
We use account details to create and protect your login, complete phone verification before account access and respond to questions about a wallet record. Payment references can show that you selected DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, but we do not use
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this policy to ask for your wallet password or banking PIN. Device and browser details help us identify unusual sessions, keep the lobby session connected and investigate an access problem. We retain records for the period needed for account security, transaction checks, dispute handling and legal
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duties, then remove or de-identify them under our internal process. Where access or eligibility is discussed, it depends on local law. You can ask what data we hold, request a correction or ask how long a record remains by using the privacy contact route linked through
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account support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.